Frequently asked questions to help you buy a voucher, a gift box or an item - L'AMBROISIE
Are gift boxes sent immediately after purchase?
Yes, your gift box is sent immediately after purchase in digital format. You can also receive a gift pouch version at your home, for an even more personalized gifting experience at L'AMBROISIE.
Is it possible to come to your establishment to purchase a gift box?
It is possible to purchase a gift box directly on the official website of L'AMBROISIE. You can choose and customize your gift box online, with immediate delivery in digital format or a gift pouch version at home.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift check sent directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at L'AMBROISIE.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up in person when finalizing your order. The box is available in digital version or gift pouch, according to your preference, at L'AMBROISIE.
Can I buy multiple gift boxes online for different people?
You can purchase multiple gift boxes online for different recipients, each personalized according to your wishes, at our establishment L'AMBROISIE.
How do I create a group fund and invite people?
To create a kitty and offer an exceptional moment to your loved ones, select the dedicated option during your purchase. You can then invite participants by email or link sharing, and customize your gift box according to your wishes at L'AMBROISIE.
How can I choose the amount for a gift card?
To offer a gift certificate to L'AMBROISIE, you can choose from the predetermined amounts of the gift sets offered, such as 380 € for a 3-course à la carte dinner or 400 € for a discovery lunch, according to your preferences and budget.
How can I log in to my account?
To access your account on our official store, enter your email address and password on the login page. If you have forgotten your password, use the reset option available on the same page. Enjoy your gift box shopping experience at our establishment L'AMBROISIE.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button in our official L'AMBROISIE store.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple L'AMBROISIE gift boxes at the same time. They will all be included in your order, ready to be given.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option. Enjoy the unique gastronomic experience of our establishment L'AMBROISIE.
How do I purchase or give a gift box?
To offer a gift box, choose your formula, customize it with a message and complete your purchase online. The recipient can then book their dates directly with the establishment L'AMBROISIE.
Can we give a gift certificate and let the recipient choose the experience?
You can offer a gift box and let the recipient choose the experience that suits them. They can then enjoy a discovery lunch or an à la carte menu, according to their preferences, at our establishment L'AMBROISIE.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. Each box offers the possibility to reserve dates at the L'AMBROISIE establishment.
Is the gift box customer service reachable by email?
You can write to us at the email address indicated on our website for any questions regarding your gift box. We commit to responding to you within 48 business hours to best assist you with your experience at L'AMBROISIE.
Is the gift box customer service reachable by phone?
L'AMBROISIE's customer service is available by phone from Monday to Friday, 9 AM to 6 PM. Recipients of gift boxes can also send an email or use an online form for any questions.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal account on the L'AMBROISIE website. Log in with the credentials provided at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. The opening hours are indicated on the contact page of our establishment L'AMBROISIE.
Is there a dedicated customer service for gift boxes?
A dedicated customer service is available to answer all your questions about using your gift box at L'AMBROISIE.
Is there a dedicated FAQ for gift boxes?
This FAQ guides you on how to use your gift box at L'AMBROISIE. You will find practical information about its validity, booking, and our commitment to gastronomic excellence.
Is spa access included in my gift box?
Access to the spa is not included in your L'AMBROISIE gift box. Our establishment focuses on an exceptional gastronomic experience, with no compromise on the excellence of taste and the right emotion.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box can reserve their dates with the establishment and enjoy the same services as other customers, subject to the availability and booking conditions of L'AMBROISIE.
Is the detail of the services included in my gift box specified?
The details of the services included in your gift box are indicated on the box or in the information booklet that comes with it. You will find the available options, such as the 'Discovery' lunch or the 'À la carte' menu with 3 courses, to fully enjoy your gastronomic experience at L'AMBROISIE.
Is parking included in my gift box?
The gift box for L'AMBROISIE does not include parking. The restaurant, located in the 4th arrondissement of Paris, is a confidential gastronomic establishment where each dish is a rare and timeless experience.
Is breakfast included in my gift box?
The L'AMBROISIE gift boxes do not include breakfast, which is not a service offered by the establishment.
Is special attention given to the recipient of a gift box?
L'AMBROISIE pays special attention to each gift box recipient, offering a rare and timeless gastronomic experience, driven by the excellence of taste and the right emotion. Each dish is both a tribute and a pleasure, in a discreet and confidential setting.
Is a welcome drink included in my gift box?
Your L'AMBROISIE gift box includes a welcome drink to start your gastronomic experience in this emblematic Parisian restaurant.
Should we bring towels to the Spa?
The towels are provided by the establishment L'AMBROISIE to ensure your comfort during your gastronomic experience.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can offer multiple gift boxes to your employees and customize them according to your preferences. Our gift boxes allow you to choose from different gastronomic experiences, for a unique and memorable touch. Take advantage of this opportunity to please your collaborators at our establishment L'AMBROISIE.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper version. The boxes are customizable and delivered immediately, with a gift pouch version available at home. Enjoy this exceptional experience offered by L'AMBROISIE.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for large quantity purchases, with a customized quote based on the volume ordered at L'AMBROISIE.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for employee committees, with preferential rates and customization options for your gift boxes, tailored to the excellence and discretion of L'AMBROISIE.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The email address associated with your gift box will be updated according to the conditions of L'AMBROISIE.
How can I leave a review for my gift box?
You can share your feedback on your culinary experience by logging into your customer account. Your input is valuable to L'AMBROISIE.
How can I contact the store?
For any questions regarding your gift box, you will find the necessary information directly on our website or in the general terms and conditions of sale. The boxes are customizable and can be sent immediately in digital format or as a gift pouch to your home, with the possibility of reserving dates at the L'AMBROISIE establishment.
Is there a dress code for the gift box?
For your gastronomic experience at L'AMBROISIE, elegant and understated attire is recommended, in keeping with the refined atmosphere of the restaurant.
From what age can I get a treatment?
The minimum age to enjoy a culinary experience at L'AMBROISIE is generally 12 years old, in line with the standards of French haute cuisine. This rare and timeless experience is designed to be appreciated by all, with respect for excellence and the right emotion.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, it is necessary to book in advance. The beneficiary can choose their dates directly at the L'AMBROISIE establishment.
How can one access the hotel from the airport?
To reach L'AMBROISIE from the airport, several transportation options are available, such as taxis, chauffeur services, or public transportation. The gourmet restaurant is located in Paris, Place des Vosges, in the 4th arrondissement, easily accessible from the main Parisian airports.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility depends on the facilities of the L'AMBROISIE establishment.
Are pets allowed in the establishment?
The establishment L'AMBROISIE does not accept pets, in accordance with its policy of discretion and excellence.
Where can I find the menus?
The menus of L'AMBROISIE are available on the detailed sheet of each box set or directly on the establishment's website. There you will find our current compositions, such as our 'Discovery' lunch or our three-course menu, for a unique gastronomic experience.
What are the hours of operation?
L'AMBROISIE's opening hours can be viewed directly on the establishment's website, which offers gastronomic experiences for lunch and dinner. The restaurant stands out for its discretion and culinary excellence, perpetuating the great classics of French haute cuisine.
Is there parking available near the establishment?
The availability of nearby parking at L'AMBROISIE depends on the chosen establishment. Parking solutions are usually available around the restaurant.
What are the delivery methods for gift boxes/vouchers?
L'AMBROISIE gift boxes are delivered immediately by email in digital format, with a gift envelope version sent to your home.
Is postal delivery offered?
The postal delivery of our gift boxes is available. You can choose to receive a gift pouch version at your home or offer an immediately sendable digital box, with the possibility to reserve dates at the L'AMBROISIE establishment.
In addition to gift boxes, is it possible to order or have items delivered?
L'AMBROISIE offers only gift boxes for gastronomic experiences. Additional items are not available for order or delivery.
Is the gift box available in physical format?
You can choose between a digital gift box or a physical format to offer an unforgettable gastronomic experience at L'AMBROISIE.
Is the box presented in a neat packaging?
The L'AMBROISIE gift box is presented in an elegant pouch, offering a carefully crafted and refined unboxing experience, reflecting the excellence of our establishment.
Is the gift box available in a digital format (e-gift box)?
You can choose to receive your gift box in digital format for immediate email delivery, or opt for a gift pouch version delivered to your home, with L'AMBROISIE.
Can the gift box be sent directly to the recipient?
You have the option to send the gift box directly to the recipient. The delivery is immediate in digital format, and you can also receive a gift pouch version at your home. The recipient can then book their dates at the L'AMBROISIE establishment.
Do you deliver gift boxes internationally?
L'AMBROISIE's gift boxes are available for international delivery, with varying shipping costs and delivery times depending on the destination. The boxes are available in digital version or as a gift pouch sent to your home.
What are the delivery times for gift boxes by mail?
L'AMBROISIE gift boxes are sent immediately in digital format after your purchase. You can also receive a gift pouch version at your home, with standard delivery times for postal shipping.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent immediately in digital format, with a gift pouch version to your home, and the beneficiary can reserve their dates at the L'AMBROISIE establishment.
Is express delivery available?
The sending of your gift box is immediate in digital format. A gift pouch version can also be sent to your home. You will thus be able to offer a rare and timeless gastronomic experience at L'AMBROISIE.
How can I track my order?
You can track your order by logging into your account on our website. Your gift box is sent immediately in digital format, and a gift envelope version is sent to your home. The lucky recipient can then book their dates at the L'AMBROISIE establishment.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail according to your preferences. Delivery is immediate in digital format, and a gift pouch version can be sent to your home. Enjoy this unique gastronomic experience at L'AMBROISIE.
What is the delivery time for my gift voucher if I choose postal delivery?
The gift box is sent immediately in digital format. If you choose postal delivery, you will receive a gift box version at your home within a few days, depending on your location. Enjoy this unique gastronomic experience at our establishment L'AMBROISIE.
If I cancel my reservation, is my gift box still valid?
In case of cancellation, your gift box remains valid for a new reservation according to the conditions of the establishment L'AMBROISIE.
Can my gift box be extended if not used?
The extension of your L'AMBROISIE gift box depends on the specific conditions of the establishment. This option is usually offered to allow flexible use adapted to your availability.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. Each dish at L'AMBROISIE is a unique experience, designed to offer a rare and timeless emotion.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase. Each dish is both a tribute and a pleasure in our establishment L'AMBROISIE.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the conditions specified at the time of purchase. At L'AMBROISIE, each reservation is unique and tailored to your wishes, with a commitment to gastronomic excellence.
Is there a cancellation period for gift box reservations?
The cancellation period for a reservation made with a gift box depends on the conditions specified at the time of booking. The establishment L'AMBROISIE offers a timeless and discreet gastronomic experience, where each dish is a tribute to French haute cuisine.
Is it possible to reschedule without fees with a gift box?
The date of a reservation made with a gift box can be postponed depending on the availability at L'AMBROISIE establishment.
Can I convert my gift box into a gift card?
It is not possible to convert a gift box into a gift voucher. You can use your box to book a unique gastronomic experience at our establishment L'AMBROISIE.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
L'AMBROISIE offers special gift boxes for particular occasions such as Valentine's Day, Christmas, or weddings. You can discover these offers online and choose the one that best suits the event to be celebrated.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
L'Ambroisie offers gift sets suitable for various occasions, such as birthdays or gatherings with friends. You can choose from our offers for a discovery lunch or a gastronomic experience à la carte, to create an unforgettable moment at our establishment L'Ambroisie.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
L'AMBROISIE's gift boxes are official and guaranteed without intermediaries, with secure payment directly to the establishment. You benefit from the best rate by purchasing directly from our official store.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the gift boxes correspond to the gastronomic experiences offered by the establishment L'AMBROISIE, such as the three-course menus or discovery lunches. Each box offers a rare and timeless experience, faithful to the excellence of taste and the rightness of emotion characteristic of L'AMBROISIE.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of one service for another depends on the availability and reservation conditions at L'AMBROISIE.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at L'AMBROISIE.
Is online payment secure?
Online payment for your gift box is secure on our official platform. You thus benefit from the best rate directly from the establishment L'AMBROISIE.
Is payment via group or shared payment possible?
Payment via group or shared pot is not available at the moment. You can pay for the gift box by credit card, bank transfer, or PayPal according to the options offered during your order at L'AMBROISIE.
Are your gift boxes exclusive creations, specifically designed by your establishment?
The gift boxes from L'AMBROISIE are specially designed to offer an exceptional gastronomic experience. Each box allows you to discover our menu or enjoy a timeless lunch, in an intimate and refined setting. These unique creations reflect the excellence and absolute consistency that characterize our establishment, L'AMBROISIE.
Is it possible to pay in installments?
The pay-in-installments option is not available for the gift boxes at L'AMBROISIE establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. This way, you benefit from a direct and secure rate, without any intermediaries, at L'AMBROISIE.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for the purchase of gift boxes at L'AMBROISIE.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments made on our official store are secured by a certified provider compliant with PCI DSS standards, ensuring the protection of your data at L'AMBROISIE.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on our website. All the necessary information to manage your gift box is available there, at L'AMBROISIE.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box purchase by credit card, PayPal, Apple Pay, or Google Pay. L'AMBROISIE guarantees a secure and direct payment to the establishment.
Can I receive an invoice after my purchase?
You will receive an invoice via email after your purchase at L'AMBROISIE. You can also find it in your customer account on our official website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and goes directly to L'AMBROISIE establishment.
Can a promotional code be used?
You can use a promotional code when purchasing your gift set for L'AMBROISIE, in accordance with the terms and conditions.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, we accept payments by credit card, PayPal, and bank transfer, with secure payment directly to the establishment. The gift box is sent immediately in digital format, with a gift pouch version at your home, at L'AMBROISIE.
Do you accept vacation checks?
L'AMBROISIE accepts vacation checks for the purchase of your gift boxes, according to the establishment's conditions.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during checkout, which will be included with the box for the recipient. Take advantage of this thoughtful touch to customize your gift at L'AMBROISIE.
Can we add options to your gift box offers?
L'AMBROISIE gift boxes can be customized with various options depending on availability. Choose from our offers and add your preferences to create a unique gift, directly from our official L'AMBROISIE store.
Do you offer premium packaging for gift boxes sent by mail?
You have the option to choose a premium packaging for your gift boxes, so you can offer them in a gift pouch at home. This option is available when placing your order online on our official L'AMBROISIE store.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can add a personal message to your gift box to mark a special occasion, such as a birthday or a wedding. L'AMBROISIE allows you to customize your gift box to make this moment even more memorable.
How do I request a refund for a gift box purchased online?
To request a refund for your gift box purchased online, have your order number and purchase conditions ready. Refunds are subject to the terms of L'AMBROISIE establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be sent subject to availability. This service is provided by our establishment L'AMBROISIE.
Can partially used gift boxes be refunded?
L'AMBROISIE's partially used gift boxes cannot be refunded. Each dish offered is a unique experience, designed to be savored in its entirety, according to the restaurant's philosophy of constancy and excellence.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the establishment's conditions. L'AMBROISIE gift boxes offer flexibility to customize your offer.
Does the right of withdrawal apply to the purchase of a gift box?
The L'AMBROISIE gift box is non-refundable and non-exchangeable, as it is a service. Therefore, the right of withdrawal does not apply to this purchase.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on L'AMBROISIE's general terms of sale. These terms are specified at the time of purchase and must be respected for any cancellation request.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect box, a photo of the box is necessary for a quick processing of your request according to the conditions of L'AMBROISIE establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of an L'AMBROISIE gift box depends on the general terms and conditions of sale, which are available on the box's description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. We recommend that you check the validity conditions at the time of purchase, so that you can fully enjoy your gastronomic experience at L'AMBROISIE.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the establishment L'AMBROISIE.
How can I redeem the cashback?
To use your gift box, you can book directly with the establishment L'AMBROISIE by following the instructions provided with your box.
What is the processing time for a refund after I make a request?
The refund deadlines for an L'AMBROISIE gift box are 14 days after the request, subject to the terms of purchase.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
L'AMBROISIE gift boxes are neither exchangeable nor refundable, in accordance with the general terms and conditions of sale.
Are there any dates excluded for gift boxes?
Some dates may be excluded for reservations made with a gift box, depending on the availability at our establishment L'AMBROISIE.
Is booking with a gift box subject to availability?
The reservation with a gift box at L'AMBROISIE is subject to the availability of the establishment. It is advisable to book quickly to benefit from the rare and timeless gastronomic experience offered by this Parisian restaurant.
I've lost my password to log into my account, what can I do?
To reset your password and access your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password so you can fully enjoy your experience at L'AMBROISIE.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box, have the number associated with it ready. This number is required to validate your reservation at L'AMBROISIE.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment L'AMBROISIE.
Can I use my gift box on holidays?
The use of your gift box at L'AMBROISIE may vary depending on the establishment's availability, especially on holidays. For a rare and timeless gastronomic experience, it is recommended to book in advance and check the available dates.
Can I freely choose my dates with a gift box?
The reservation dates with a gift box depend on the availability of the L'AMBROISIE establishment. The beneficiary can choose their dates based on the time slots offered by the restaurant.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with the establishment L'AMBROISIE.
Can I make a reservation by phone with my gift box?
Phone reservation with a gift box is possible according to the conditions specified at the time of purchase, in our establishment L'AMBROISIE.
Can I make a reservation by email with my gift box?
Booking with a gift box at L'AMBROISIE is done directly with the establishment, depending on availability and the conditions specified at the time of purchase.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, according to the establishment's conditions. This modification allows you to fully enjoy the gastronomic experience offered by L'AMBROISIE.
Does my gift box cover the entire service?
Your gift box covers the service indicated on your exchange voucher, but any additional supplements or options are at your own expense. Each plate at L'AMBROISIE is a rare and timeless experience, without compromise, driven by the excellence of taste and the rightness of emotion.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. It allows you to reserve dates for a unique gastronomic experience at the restaurant L'AMBROISIE.
Can my gift box be used all at once?
Your gift box for L'AMBROISIE can be used in one go during a gastronomic experience. You can book your dates directly with the establishment to fully enjoy this exceptional moment.
Is my gift box valid in multiple establishments of a group?
Your L'AMBROISIE gift box is valid only at our Parisian establishment, located at place des Vosges. It cannot be used at other establishments.
Is my gift box valid in only one establishment?
Your gift box is valid only for a gastronomic experience at the restaurant L'Ambroisie in Paris.
Is an upgrade possible with an additional fee using my gift box?
Upgrade is possible depending on the availability and conditions of L'AMBROISIE. The reservation dates can be chosen by the gift box beneficiary.
Can someone else use my gift box?
The gift box you have received is personalized and can only be used by you. You can reserve your dates with the establishment to enjoy this unique experience at L'AMBROISIE.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box, depending on the conditions of the L'AMBROISIE establishment.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon arrival to use your gift box at our establishment L'AMBROISIE.
Do you accept pets?
The presence of pets is not allowed in our establishment L'AMBROISIE.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. The recipient can choose their reservation dates directly at L'AMBROISIE establishment.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest and enjoy your gastronomic experience at L'AMBROISIE.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in multiple occasions, depending on the availability and reservation conditions of the establishment L'AMBROISIE.
What are the check-in and check-out times?
The arrival and departure times for your gastronomic experience at L'AMBROISIE are to be determined during your reservation, depending on the establishment's availability.
What services are included in a gift certificate?
The services included in an L'AMBROISIE gift voucher vary depending on the chosen box set. You can enjoy a unique gastronomic experience, with menus ranging from 380 € to 400 € per person, depending on the selected option.
What is the difference between a gift box and a free amount voucher?
At L'AMBROISIE, a gift box allows you to choose from predefined gastronomic experiences, while an open-ended voucher gives you the freedom to pay for a meal or an overnight stay to the amount of your choice.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to offer an unforgettable gastronomic experience at L'AMBROISIE.
How do I use a gift box during booking?
To use your gift box at L'AMBROISIE, simply mention your unique code during the reservation. The recipient can then choose their dates and fully enjoy their gastronomic experience.
Can the gift box be transferred to a third party?
You can certainly give the L'AMBROISIE gift box to a third party. Simply specify the recipient's name during the order or modify this information later.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity is possible according to the conditions specified at the time of purchase, in our establishment L'AMBROISIE.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you upon presentation of your details and the order number, according to the conditions of the establishment L'AMBROISIE.
What is the validity period of a gift box?
The validity period of an L'AMBROISIE gift box is 1 year. This period allows the recipient to fully enjoy the unique gastronomic experience offered by our establishment.
Are children allowed?
L'AMBROISIE is a gastronomic restaurant that prioritizes an intimate and refined experience, generally more suited to an adult audience. It is recommended to check with the establishment if the presence of children is possible.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The beneficiary can use the value of the gift box as they wish, but any unused balance is lost. In case of exceeding the balance, an additional payment is required, according to the conditions of the establishment L'AMBROISIE.
Is the spa access private?
Access to the spa is not included in the services offered by L'AMBROISIE. The restaurant focuses on an exceptional gastronomic experience, with no mention of spa access.
What types of gift boxes do you offer?
We offer gift boxes for unique gastronomic experiences, including 'Discovery' lunches and three-course menus, allowing you to savor the excellence of French cuisine. These boxes are customizable and offer a rare and timeless experience, true to the philosophy of L'AMBROISIE.